Frequently Asked Questions

  • I am an out-of-network provider. I don’t accept insurance directly, but if you want to use your insurance your plan may have “out-of-network benefits”, which could be used to reimburse a portion of our session cost. To verify your out-of-network benefits inquire with your insurance provider or verify through Thrizer here.

    Once verified, you can use your out-of-network benefits in two ways.

    (1) you can pay out of pocket and submit a claim to your insurance provider for reimbursement or,

    (2) we can use a service called Thrizer to help navigate the out-of-network process. Through Thrizer, you pay a co-pay for our sessions once you meet your deductible instead of paying the full session cost upfront and waiting for reimbursement. This may allow you to save, on average, 70% on our sessions.

  • Yes, in-person and virtual therapy sessions are available to clients located in NYC.

    Virtual therapy sessions are available for clients in NY, NJ, DC, and CT through a HIPAA compliant platform.

  • A standard therapy session is 50 minutes. Additional time may be allotted on a case by case basis for an additional cost.

  • Pause Counseling accepts all major credit cards, and health saving accounts. Payments are processed using HIPPA compliant platforms such as IvyPay or Thrizer.

  • The base fee per session is $200

    Pause Counseling may offer a sliding scale fee structure on a case by case basis depending on an individual’s income and need.

  • We encourage connecting once a week for a session during the beginning stages of therapy. As you establish and meet your goals we can work together to determine what session schedule fits your needs best.

  • Pause counseling, reserves the right to charge you your full session fee as a cancellation fee for all no-show appointments and appointments that are not cancelled or rescheduled with at least 48-hours notice. Cancellation fees will not be covered by insurance benefits. Clients are responsible for payment of the cancellation fee.